Facilitation is a powerful tool that enables groups and individuals to effectively meet goals and achieve their purpose. Facilitators monitor the structure and process of meetings without taking an active role in the decision making process. They are impartial and their role is to support everyone in the process equally. The facilitator’s primary interest is not the outcome itself, but the means by which the group makes its decisions. They promote collective thinking and collective decision making. To do this they may adopt a variety of tools, including reflective questioning, to encourage consensus building and where necessary, resolve disagreements that may pre-exist or arise during the facilitation process. Having a facilitator can free up energy, help create more realistic goals, encourage creative thinking and discover new and life giving solutions to commonly experienced working dilemmas.
Tony Nolan is an experienced group facilitator. He holds a certificate in Facilitation Skills and has worked with a wide variety of groups over the past 30 years
Conflict Resolution & Mediation
Mediation is a voluntary process in which two or more parties involved in a dispute work with an impartial individual, the mediator, to generate their own solutions in settling their conflict. Unlike arbitration, the purpose of mediation is to find solutions that work for both parties. In this process the mediator’s role is to facilitate communication between disputants rather than to impose solutions. Mediators do not advise, take sides or render a judgement. They actively seek to remain impartial, working with all the parties to enable them to reach mutually acceptable resolutions.
Tony Nolan holds a Postgraduate Certificate in Conflict Resolution Skills and a Professional Certificate in Mediation.